Frequently Asked Questions

  • It’s easy: Choose the adventure you would like to play. Decide on a date and time. BUY YOUR TICKETS. Select the team you are bringing with you. Show up 10 minutes early. Have fun.

  • Just your team and a winning attitude!! Everything you need to solve the puzzles will be provided for you. Lockers will be provided in the lobby so that you can safely store your personal belongings before entering the room.

  • Most adventures are designed for players aged 10+, though some have age restrictions due to content or difficulty. Please make sure to read the adventure descriptions for details and tips! Any player under the age of 13 must have adult supervision.

  • Reservations can be made by clicking the Ticket Calendar link in the menu, or by clicking RIGHT HERE! If you have a gift or voucher, enter the redemption code in the “promotion” button near the top of the booking calendar.

  • It is possible. Labyrinth’s games are public. If all of the available tickets are booked, then other players will not join you. If not all of the tickets have been booked, other players have the option to join you. We have had positive experiences with strangers playing with one another and sometimes making new friends.

  • Any reschedules must be made 72 hours in advance of the scheduled game. Unfortunately, because we are a reservation based business, any last minute cancellations and reschedules tend to prevent other players from making reservations and can create a less than ideal situation. Cancellations cannot be refunded.

  • We do host private events, however sometimes it is more difficult than others. CONTACT US and we will do whatever we can to accommodate. Additional fees may apply.

  • We do host private events off schedule, however sometimes it is more difficult than others. CONTACT US and we will do whatever we can to accommodate. Additional fees may apply.

  • It would be great if you weren’t late. Please arrive at least 10 minutes early to get settled and checked in. We get pretty busy and run on a tight schedule. To be respectful of other players if you arrive 5 minutes past the start time and a game has begun you will not be able to join. If you arrive 10 minutes past your start time we will not be able to start the game. 

  • At Labyrinth we don’t lock anyone inside because we get it: you might not want to be locked in a room but still want to have fun. If you need to use the restroom, or answer a call from the babysitter, or just get outside for a bit, you CAN come and go from the game room as you please.

  • Unfortunately, we are reservation based. Labyrinth has a tendency to book up around two weeks in advance and there is very rarely a spot open the day of a show. Checking our TICKET CALENDAR and booking a ticket online is the best way to ensure a game.

  • Labyrinth is located in Portland’s Pearl District and there is plenty of street parking as well as parking lots within a block’s distance.

  • Yes. Tons. Here are some of our Favorites:

    Paragon

    Brix

    Tilt

    Rogue

    Cool Moon Ice Cream

    Sinju

  • No problem. CONTACT US and we will see if we can answer your questions.

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